This privacy policy governs and informs you of the manner in which Licenstack (a French société par actions simplifiée à associé unique, with registered offices located 229, Rue Saint-Honoré, 75001 Paris, France, registered with the Paris register of commerce and companies under number 924 993 199 - hereinafter “We” or “Licenstack”) processes and protects personal information that may directly or indirectly identify you (Hereinafter "Personal Data" or "Data").
Licenstack places great importance to the protection and respect of privacy and undertakes to comply with the provisions of EU Regulation 2016/79 (hereinafter the “GDPR” or the "Applicable Regulations").
What Personal Data do we collect and why?
1.1. Data collected when browsing on Licenstack’s Website
Data collected automatically when browsing on Licenstack website, accessible at the URL https://licenstack.com/ (hereafter the "Website")
Data collected automatically when browsing on Licenstack website, accessible at the URL https://licenstack.com/ (hereafter the "Website")
Data collected automatically when browsing on Licenstack website, accessible at the URL https://licenstack.com/ (hereafter the "Website")
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
Purposes of the processing
Purposes of the processing
Purposes of the processing
Data collected automatically to handle your requests on our Website, fighting against fraud on our Website.
Data collected automatically to handle your requests on our Website, fighting against fraud on our Website.
Data collected automatically to handle your requests on our Website, fighting against fraud on our Website.
Improve our Website, as well as producing usage statistics of our Website.
Improve our Website, as well as producing usage statistics of our Website.
Improve our Website, as well as producing usage statistics of our Website.
Legal basis of the processing
Legal basis of the processing
Legal basis of the processing
Our legitimate interest or your consent where required by Applicable Regulations
Our legitimate interest or your consent where required by Applicable Regulations
Our legitimate interest or your consent where required by Applicable Regulations
In the case of Data collected for analysis, your consent. This collection requires the use of cookies. To learn more about the use of cookies, please see Article 6 hereunder
In the case of Data collected for analysis, your consent. This collection requires the use of cookies. To learn more about the use of cookies, please see Article 6 hereunder
In the case of Data collected for analysis, your consent. This collection requires the use of cookies. To learn more about the use of cookies, please see Article 6 hereunder
Duration of Data retention
Duration of Data retention
Duration of Data retention
Your connection logs to our Website are retained for one (1) week
Your connection logs to our Website are retained for one (1) week
Your connection logs to our Website are retained for one (1) week
Contact form on our Website
Contact form on our Website
Contact form on our Website
Chat available on our Website
Chat available on our Website
Chat available on our Website
Requests for information e.g. by email, phone or social networks
Requests for information e.g. by email, phone or social networks
Requests for information e.g. by email, phone or social networks
Signing up for newsletters on our Website
Signing up for newsletters on our Website
Signing up for newsletters on our Website
Applying for a job at Licenstack
Applying for a job at Licenstack
Applying for a job at Licenstack
Identification data (first name, last name, company or organization, social network identity)
Identification data (first name, last name, company or organization, social network identity)
Identification data (first name, last name, company or organization, social network identity)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Purposes of the processing
Purposes of the processing
Purposes of the processing
Respond to your requests for information
Respond to your requests for information
Respond to your requests for information
Respond to your requests through the online chat
Respond to your requests through the online chat
Respond to your requests through the online chat
Send newsletters, within the limits of the Applicable Regulations
Send newsletters, within the limits of the Applicable Regulations
Send newsletters, within the limits of the Applicable Regulations
Manage our social networks (including moderating comments on these networks)
Manage our social networks (including moderating comments on these networks)
Manage our social networks (including moderating comments on these networks)
Review and respond to your job application
Review and respond to your job application
Review and respond to your job application
Legal basis of the processing
Legal basis of the processing
Legal basis of the processing
Our legitimate interest or your consent where required by Applicable Regulations
Our legitimate interest or your consent where required by Applicable Regulations
Our legitimate interest or your consent where required by Applicable Regulations
Duration of Data retention
Duration of Data retention
Duration of Data retention
We retain your Data until we have processed your request
We retain your Data until we have processed your request
We retain your Data until we have processed your request
When you apply for a job, we retain your Data for a period of two (2) years following the processing of your application
When you apply for a job, we retain your Data for a period of two (2) years following the processing of your application
When you apply for a job, we retain your Data for a period of two (2) years following the processing of your application
To the extent permitted by Applicable Regulations, Licenstack may keep records and copies of all correspondence with you, including Personal Data
To the extent permitted by Applicable Regulations, Licenstack may keep records and copies of all correspondence with you, including Personal Data
To the extent permitted by Applicable Regulations, Licenstack may keep records and copies of all correspondence with you, including Personal Data
Contractual relationships with our clients
Contractual relationships with our clients
Contractual relationships with our clients
Exchanges with our prospects and clients
Exchanges with our prospects and clients
Exchanges with our prospects and clients
Chat available on our Website
Chat available on our Website
Chat available on our Website
Identification data (first name, last name, job, company or organization, social network identity)
Identification data (first name, last name, job, company or organization, social network identity)
Identification data (first name, last name, job, company or organization, social network identity)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
Bank details where necessary
Bank details where necessary
Bank details where necessary
Purposes of the processing
Purposes of the processing
Inform and promote Licenstack services, including sending alerts and newsletters, satisfaction surveys
Inform and promote Licenstack services, including sending alerts and newsletters, satisfaction surveys
Inform and promote Licenstack services, including sending alerts and newsletters, satisfaction surveys
Send commercial prospecting within the limits of the Applicable Regulations
Send commercial prospecting within the limits of the Applicable Regulations
Send commercial prospecting within the limits of the Applicable Regulations
Respond to requests for information
Respond to requests for information
Respond to requests for information
Respond to support requests
Respond to support requests
Respond to support requests
Respond to your requests through the online chat
Respond to your requests through the online chat
Respond to your requests through the online chat
Legal basis of the processing
Legal basis of the processing
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Duration of Data retention
Duration of Data retention
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
Contractual relationship with our partners, suppliers, and subcontractors
Contractual relationship with our partners, suppliers, and subcontractors
Contractual relationship with our partners, suppliers, and subcontractors
Identification data (surname, first name, job, company or organization, social network identity)
Identification data (surname, first name, job, company or organization, social network identity)
Identification data (surname, first name, job, company or organization, social network identity)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
Bank details where necessary
Bank details where necessary
Bank details where necessary
Purposes of the processing
Purposes of the processing
Manage relationship with our partners, suppliers, and subcontractors
Manage relationship with our partners, suppliers, and subcontractors
Manage relationship with our partners, suppliers, and subcontractors
Legal basis of the processing
Legal basis of the processing
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Our contractual and pre-contractual relationship, or our legitimate interest, or your consent, where required by Applicable Regulations
Duration of Data retention
Duration of Data retention
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
We retain your Data for three (3) years after the end of the contractual relationship or, where applicable, three (3) years after your last contact with us
Within Licenstack, only strictly authorized personnel will process your Data.
We may share your Data with some of our subcontractors, such as technical service providers for the functional needs of our Website, suppliers of analytical solutions to enable the proper use of our Website and improve their performance, as well as advertising providers. We may also share your Data with our counsels (such as our lawyers) as part of any pre-litigation and litigation management.
In particular, Licenstack uses the following subcontractors:
Purposes of the processing
Identification data (surname, first name, job, company or organization, social network identity)
Identification data (surname, first name, job, company or organization, social network identity)
Identification data (surname, first name, job, company or organization, social network identity)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
Contact data (postal address, email address, telephone number, login details)
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
IP addresses, browser type, Internet Service Provider, referring/exit pages, files accessed on our Website, operating system, and/or system date and time
Bank details where necessary
Bank details where necessary
Bank details where necessary
Store your data for the time strictly necessary for the above purposes
Store your data for the time strictly necessary for the above purposes
Store your data for the time strictly necessary for the above purposes
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Respond to your requests through the online chat
Respond to your requests through the online chat
Respond to your requests through the online chat
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Respond to your requests for information about our products
Respond to your requests for information about our products
Respond to your requests for information about our products
Manage our customer relationship
Manage our customer relationship
Manage our customer relationship
Send marketing communications
Send marketing communications
Send marketing communications
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Identification data (surname, first name, company or organization)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Contact data (email address, telephone number)
Store your data for the time strictly necessary for the above purposes
Store your data for the time strictly necessary for the above purposes
Store your data for the time strictly necessary for the above purposes
Moreover, your Data may be communicated to any authority legally entitled to receiving it or to any third party to which we may be obliged to give access to your Data. In this case, Licenstack is not responsible for the conditions under which the personnel of these authorities have access to and use your Data.
In the event of a change of control of Licenstack, the transfer of all or part of its assets or any other transaction involving the transfer of our activity to a third party, your Data may also, to the extent permitted by Applicable Regulation, be shared with this third party.
Where is your Data processed?
We process and store your Data in the EU.
When we use the services of some of our subcontractors, we may transfer your Data to third countries. In such cases, these transfers are subject to appropriate safeguards within the meaning of Article 46 of the GDPR.
How do we ensure the security of your Data?
In accordance with the Applicable Regulation, we implement all appropriate technical and organizational security measures to protect your Personal Data. In particular, we implement the following measures :
Strict administrators access control
Minimization of Internet exposed services
Implementation of firewall rules limiting network flows to what is strictly necessary
Annual audit of the infrastructure
Record keeping of incidents
Backup of data in a different location than the database
What are your rights and how can you exercise them?
You may exercise the following rights, within the limits set by the Applicable Regulations:
Right of access and post-mortem guidelines: You can ask Licenstack for confirmation as to whether or not your Data is being processed, as well as for the communication of your Data that we hold. You also have the right to set guidelines regarding the fate of your Personal Data after your death;
Correction, restriction and erasure: You can ask Licenstack to rectify any inaccurate Personal Data about you, as well as to complete any incomplete Personal Data. You can also ask Licenstack to restrict the processing of your Personal Data or to erase your Personal Data as soon as possible if Licenstack no longer needs to keep it;
Opposition and withdrawal of consent: You may object to the processing of your Data for legitimate reasons. You can always and without charge object to receiving any commercial communications from us. You can also withdraw your consent when the processing of your Data is based on your consent;
Portability: On request, Licenstack will send you the Personal Data you have transmitted to us and, to the extent possible, will communicate this Data directly to another data controller of your choice, in a portable format if the processing is based on your consent or a contract;
Complaints: You also have the right to submit complaints to a competent data protection authority, such as CNIL in France (www.cnil.fr).
If you have any questions about the Privacy Policy and wish to exercise your rights, please send a written request to support@licenstack.com.
The request must come from the person concerned who must be able to prove his or her identity. If necessary, and in accordance with the Applicable Regulations, a copy of your identity document may be requested. Licenstack will endeavour to respond to your request within a reasonable time and, in any event, within the time limits set by the Applicable Regulations.
How do we use cookies and local storage?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We do store your selected functional preferences in the browser’s local storage. We do this in order to remember your selected choices. You may choose at any time to disable all cookies and local storage on the Website in your web browser. However, by choosing to block functional storage, you may find that navigation of our Website is impaired.
Our Website uses certain services offered by third-party sites that result in the deposit of third-party cookies by these services.
Analytics, Tracking, Sessions
This Privacy Policy enters into force on September 1st, 2024. Please note that we may be required to modify or update this Privacy Policy. We recommend that you check this page regularly to review any changes or updates made to our Privacy Policy. In the event of a substantial change to the Privacy Policy, Licenstack undertakes to inform the persons concerned.
